Privacy Policy
This Privacy Policy explains how Hall Reader processes personal data in connection with the website and related business software services. It describes the categories of data we collect, the purposes for which we use it, the circumstances in which we share it, and the choices and rights available to users.
GDPR Overview
When the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is relevant for the stated purposes and apply appropriate safeguards to personal data.
GDPR Rights
Where the GDPR applies, users may have rights of access, rectification, erasure, restriction, objection, and data portability, and may withdraw consent where processing is based on consent. Users may also raise concerns with the competent supervisory authority, subject to local rules and the nature of the request.
Contact Information
Depending on applicable law, users may have rights to access, correct, delete, object to certain processing, or request restriction of processing. Where processing is based on consent, users may withdraw consent for future processing. Some requests may be limited where we must retain information for legal, contractual, or security reasons.
To exercise a privacy right, users should submit a clear request through the contact details in this policy and provide enough information for us to verify the request. We may ask for additional details where needed to protect personal data and prevent unauthorized disclosure. If a request is incomplete or cannot be fulfilled, we will explain the reason where permitted.
Personal data is retained for the period necessary to provide the services, maintain records, resolve disputes, enforce agreements, and meet legal, tax, accounting, or security obligations. When data is no longer needed, we delete it, anonymize it, or otherwise handle it in a manner consistent with applicable law and our operational needs.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the stated effective date unless a different notice period is required by law.
Data We Collect
We may collect identifiers and contact details, account and profile information, business communications, project and support content, billing-related records where applicable, device and usage data, and cookie or similar online identifiers. The exact data collected depends on the features used, the information submitted by the user, and the technical data generated during access to the website.
How We Collect Data
We receive personal data directly from users when they submit forms, communicate with us, or use our services. We also obtain data automatically through website interactions, browser and device activity, and from service providers that support hosting, analytics, security, or communications. In some cases, we may infer limited operational information from usage patterns.
Types of Cookies
The site may use essential cookies to enable core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent. Similar technologies may also be used for security, performance, and basic service improvement.
Cookie Controls
Users may block or delete cookies through their browser settings and may also use any cookie controls provided on the site. If cookies are disabled, some features may not function as intended. Where consent is required, non-essential cookies are used only after the relevant choice has been made.
How We Use Data
We use personal data to operate the website, provide and improve our business software services, respond to inquiries, manage accounts and communications, maintain security, detect misuse, analyze performance, comply with legal obligations, and support internal administration. Where required, we also use data to enforce our terms, manage disputes, and complete transactions or service-related notices.
Sharing with Service Providers
We may share personal data with hosting, infrastructure, analytics, security, support, communications, and other operational providers that act on our instructions. We may also share data with professional advisers and business partners where necessary to deliver services, manage the website, or support internal operations. These recipients are expected to use the data only for the agreed purpose and to protect it appropriately.
Legal Disclosures
We may share personal data where disclosure is required by law, regulation, court order, or a valid request from a public authority. We may also disclose information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Hall Reader, our users, or others.